Q: Are your products authentic?

A: Absolutely. We source strictly from official authorized distributors and direct partners. We do not buy “random lots” from the public. Every item on pokecardscollect.com is guaranteed factory sealed.

Q: What does “Batch Status” mean on Pre-Orders?

A: High-demand items are released in waves:

• Batch 1: Ships on Release Date (Guaranteed).
• Batch 2: Ships 1-2 weeks post-release.

The progress bar on the product page indicates which batch you are currently securing.

Q: Can I buy more than the “Limit Per Person”?

A: No. To keep the hobby fair and prevent bots from wiping out stock, our allocation limits are strictly enforced. Orders bypassing this limit will be cancelled without warning.

Q: Do you buy collections?

A: Yes, we occasionally purchase graded slabs (PSA/BGS/CGC) and high-end vintage sealed product. Contact buying@pokecardscollect.com with photos of your items.